Website Terms of Use

Effective as of 4 February 2026

These Terms of Use ("Terms") govern your access to and use of the website www.hubworx.ai (the "Website"), operated by HubWorx Ltd ("HubWorx", "we", "us" or "our").

HubWorx Ltd is a company registered in England and Wales with its registered office at 72–74 Dean Street, London, England W1D 3SG.

By accessing or using the Website, you agree to be bound by these Terms. If you do not agree to these Terms, you should not use the Website.

We recommend that you print or save a copy of these Terms for future reference.

1. About the Website and these Terms

The Website is provided for general informational purposes only, including to describe HubWorx and our products and services, and to allow visitors to contact us or submit enquiries.

These Terms apply only to your use of the Website. They do not govern access to or use of the Services or the Platform, which are provided to customers under separate contractual arrangements and are subject to applicable master services agreements or other binding terms.

2. Other terms that apply

Your use of the Website is also subject to the following additional terms:

  • our Privacy Policy, which explains how we collect and use personal data; and
  • our Cookie Policy, which explains how we use cookies and similar technologies.

These documents form part of the legal framework governing your use of the Website.

3. Acceptable use of the Website

You may use the Website only for lawful purposes and in accordance with these Terms.

You agree not to:

  • misuse the Website or attempt to interfere with its operation or security;
  • access or attempt to access the Website using automated means (including scraping, crawling or harvesting) without our prior written consent;
  • introduce viruses, malware or other harmful material; or
  • use the Website in a way that infringes the rights of others or applicable laws.

4. AI assistant ("Dot")

The Website includes our AI-powered assistant called Dot, which is provided to assist visitors by answering general questions about HubWorx and the information available on the Website.

Whilst Dot is a critical feature within our Services, for the purposes of the website, it is provided for informational purposes only. Information generated by Dot may be incomplete, outdated or inaccurate and should not be relied upon as professional, legal, financial or other advice.

You acknowledge and agree that:

  • you are responsible for any information you choose to submit when interacting with Dot;
  • you should not provide confidential, sensitive or personal information when using Dot; and
  • any actions you take based on information provided by Dot are taken at your own discretion and risk.

Dot does notenable the submission of enquiries or requests for services. If you wish to contact HubWorx or submit an enquiry, you may do so using the "Let's chat" enquiry form available on the Website.

HubWorx does not make decisions about you or your organisation through Dot and does not use Dot for monitoring or profiling visitors.

5. User submissions and enquiries

The Website allows you to submit information through enquiry forms, including the "Let's chat" form.

By submitting information through the Website, you confirm that:

  • the information you provide is accurate to the best of your knowledge;
  • you have the right to provide such information; and
  • the information does not infringe the rights of any third party.

We may use information you submit solely for the purpose of responding to your enquiry, managing our relationship with you, and operating and improving the Website, in accordance with our Privacy Policy.

6. Intellectual property

All content on the Website, including text, graphics, logos, branding, layout and design, is owned by or licensed to HubWorx Ltd and is protected by intellectual property laws.

You may view and use the Website for your personal or internal business purposes only. You must not copy, reproduce, modify, distribute or create derivative works from any part of the Website without our prior written consent.

7. No text or data mining or web scraping

You must not conduct, facilitate or permit any text or data mining, web scraping or similar automated data extraction in relation to the Website or its content, including for the purposes of training or developing artificial intelligence systems, except where such activity is expressly permitted by applicable law.

This clause constitutes an express reservation of our rights in this regard.

8. Third-party links

The Website may contain links to third-party websites or services. These links are provided for convenience only.

HubWorx does not control and is not responsible for the content, availability or privacy practices of third-party websites. Accessing third-party sites is at your own risk.

9. Availability and changes to the Website

We do not guarantee that the Website will always be available, uninterrupted or error-free.

We may update, change, suspend or withdraw the Website (or any part of it) from time to time, including for business or operational reasons. Any changes will apply to future use of the Website.

10. Disclaimers

The Website and its content are provided on an "as is" and "as available" basis.

The content on the Website is provided for general information only. It is not intended to amount to advice on which you should rely. You should obtain professional or specialist advice before taking, or refraining from, any action based on the content.

11. Limitation of liability

Nothing in these Terms excludes or limits our liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence or for fraud or fraudulent misrepresentation.

If you are a consumer, we provide the Website for domestic and private use only. We are not liable for business losses, including loss of profit, loss of business or business interruption.

If you are a business user, we exclude all implied conditions, warranties or representations to the fullest extent permitted by law and will not be liable for indirect or consequential loss.

12. Governing law and jurisdiction

These Terms are governed by the laws of England and Wales.

If you are a business user, the courts of England and Wales have exclusive jurisdiction.

If you are a consumer, you may also bring proceedings in the courts of your country of residence within the UK.

13. Contact us

If you have any questions about these Terms, please contact us at:

Email: dpo@hubworx.ai

Address: HubWorx Ltd, 72–74 Dean Street, London, England W1D 3SG

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