This Cookie Policy explains how HubWorx Ltd ("HubWorx", "we", "us" or "our") uses cookies and similar technologies when you visit our website, www.hubworx.ai (the "Website").
This Cookie Policy should be read alongside our Privacy Policy, which explains how we process personal data more generally.
1. What are cookies?
Cookies are small text files that are placed on your device when you visit a website. Cookies help websites recognise your device, remember preferences, and understand how visitors interact with the site.
Cookies may collect information such as your IP address, browser type, device information, and details about how you use the Website.
2. How we use cookies
We use cookies to operate, maintain and improve the Website, and to understand how Visitors interact with it.
2.1 Strictly necessary cookies
These cookies are essential for the operation of the Website and cannot be switched off in our systems. They are required to enable core functionality such as security, network management and accessibility.
Because these cookies are essential, they are always active. You can block them through your browser settings, but doing so may affect the functionality of the Website.
2.2 Analytical or performance cookies
These cookies allow us to recognise and count the number of Visitors and to see how Visitors move around the Website. This helps us understand how the Website is used and improve its performance and usability.
We use analytics and experience monitoring tools such as Google Analytics and Fullstory to collect information about Website usage, interactions and performance. These tools help us identify technical issues, understand user journeys, and improve the overall experience of the Website.
We use these cookies only where permitted by law and, where required, with your consent.
2.3 Functionality cookies
These cookies are used to recognise you when you return to the Website and to remember choices you make, such as language or region preferences, where applicable. This allows us to provide a more consistent and personalised experience.
2.4 Targeting cookies
We do not use targeting or advertising cookies on the Website, and we do not use cookies to deliver third-party advertising or to sell personal data.
2.5 Legal basis for use of cookies
Strictly necessary cookies are used based on our legitimate interests in operating and securing the Website.
Non-essential cookies, including analytics and functionality cookies, are used only where you have provided your consent, in accordance with applicable data protection and electronic communications laws.
3. Third-party cookies
Some cookies on the Website are set by third-party service providers that act on our behalf, such as analytics and experience monitoring providers. These currently include Google Analytics and Fullstory.
These providers may process information collected through cookies in accordance with their own privacy policies. Where such providers are located outside the UK, we ensure appropriate safeguards are in place in accordance with applicable data protection laws.
We do not permit third parties to use cookies on the Website for their own advertising or marketing purposes.
4. Managing your cookie preferences
You can manage or disable cookies in several ways:
- through your browser settings, which allow you to refuse or delete cookies; and
- where available, through our cookie consent tools on the Website.
Please note that disabling certain cookies, particularly strictly necessary cookies, may affect the functionality of the Website.
You may also choose to reject non-essential cookies when presented with a cookie banner.
4.1 Cookie expiry
Except for strictly necessary cookies, cookies used on the Website expire after a limited period or may be deleted by you at any time through your browser settings or cookie preferences.
5. Changes to this Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our use of cookies or applicable legal requirements. Any changes will be posted on this page with an updated effective date.
6. Contact us
If you have any questions or concerns about our use of cookies or this Cookie Policy, please contact us at:
Email: dpo@hubworx.ai
Address: HubWorx Ltd, 72–74 Dean Street, London, England W1D 3SG
